Public Offer Agreement
Last Updated: August 8, 2026
This Public Offer Agreement ("Offer") is the official offer of the operator of the Slot platform to enter into an electronic agreement for access to the Slot digital platform on the terms below. The Operator is Individual Entrepreneur Rudenko Mykhailo Ihorovych ("Operator", "we", "us"), RNOCPP / Ukrainian tax ID and recipient code 3521802553, address: Ukraine, Pavlohrad, Pryvitna St, 21, contact phone: +380958164741, email: find.slot.ua@gmail.com. The Operator operates under the Slot trade name.
This Offer is governed by the laws of Ukraine, including the Civil Code of Ukraine, the Law of Ukraine "On Electronic Commerce", the Law of Ukraine "On Consumer Rights Protection", the Law of Ukraine "On Digital Content and Digital Services", the Law of Ukraine "On Payment Services" and the Law of Ukraine "On Personal Data Protection". The Ukrainian version prevails over any translation.
1. Definitions
1.1. Slot or Platform means the web application, mobile web application, PWA, pages, interfaces, calendars, profiles, notifications and other digital features of Slot.
1.2. User means any person who visits or uses the Platform.
1.3. Master means an independent professional or business entity that creates a profile, publishes services, schedules, prices and accepts bookings through Slot.
1.4. Client means a User who searches for a Master, views a Master profile or creates a booking.
1.5. Master Subscription means recurring paid access for a Master to Slot features for creating and maintaining a public profile, managing services, calendar, bookings, notifications and related tools under the plan selected by the Master.
1.6. Recurring Billing Agreement means the Master's revocable authorization for the Operator to initiate future LiqPay token payments for the selected amount and cadence until cancellation or payment failure.
1.7. Paid-Through Access means the period of Platform access already granted after a successful payment. It is separate from the Recurring Billing Agreement.
1.8. Acceptance means the Master's full and unconditional acceptance of this Offer by ticking the required pre-payment confirmations accepting this Offer and the Terms of Service and acknowledging the Privacy Policy, affirmatively confirming the displayed recurring amount and cadence, and clicking the Master Subscription checkout button. Account registration or free use of Slot alone does not constitute Acceptance of this Offer.
2. Subject
2.1. The Operator provides the Master with access to the Platform and the Master Subscription, and the Master pays the Master Subscription fee according to the plan selected in the Slot interface.
2.2. Slot is a digital platform for search, booking and appointment organization. The Operator is not the employer, agent, representative, co-provider or tax agent of any Master for services that a Master provides to Clients, unless a separate written agreement expressly states otherwise.
2.3. The agreement for the actual household, beauty, consulting, medical, wellness or other service of a Master is concluded directly between the Client and the Master. The Master is solely responsible for the quality, safety, legality, licenses, permits, taxes, fiscal cash register or software cash register obligations, and settlement documents for the Master's services.
2.4. If Slot later shows an online payment or deposit for a specific Client booking, that payment will be governed by the terms, price, cancellation policy and responsible seller/provider shown to the Client before payment confirmation.
3. Electronic Contracting
3.1. This Offer is freely available on the Platform. A User may save or print it before Acceptance.
3.2. The electronic agreement is concluded at the moment of Acceptance. For the Master Subscription, Paid-Through Access is activated or extended only after LiqPay confirms a successful payment and the payment is reflected in Slot's accounting systems.
3.3. By ticking the required confirmations and clicking the Master Subscription checkout button, the Master confirms that before payment the Master received information about the Operator, the main characteristics of the digital service, the total amount in Ukrainian hryvnia and recurring cadence, access term, payment procedure, cancellation method, complaint procedure, refund terms and termination rules. Before submitting the form, the Master may correct the selected plan or stop checkout.
3.4. The Master asks the Operator to provide the Master Subscription immediately after successful payment. Regardless of actual Slot use, a consumer Master may withdraw from the Master Subscription within 14 calendar days after Acceptance and request a refund of the corresponding payment under Section 6. This is a voluntary Operator guarantee at least as protective as mandatory consumer rights.
3.5. Recurring charges require an affirmative consent shown with the selected plan before hosted checkout. Consent to one plan does not authorize a different amount or cadence.
4. Plans and Access Term
4.1. Slot offers three recurring Master Subscription plans:
- UAH 200 charged every 1 calendar month, granting 1 calendar month of access;
- UAH 350 charged every 2 calendar months, granting 2 calendar months of access;
- UAH 500 charged every 3 calendar months, granting 3 calendar months of access.
4.2. The current price, currency, recurring cadence, access term and payment description are shown to the Master before redirecting to LiqPay. A changed amount or cadence requires new affirmative consent before it can apply to future charges.
4.3. If Paid-Through Access is active when an initial payment succeeds, the purchased interval is added from the current paid-through date. If access is inactive or expired, the interval starts when the payment is successfully confirmed.
4.4. After the initial payment and recurring-charge consent, Slot automatically initiates the selected plan charge through LiqPay at each paid-through boundary until the Recurring Billing Agreement is canceled or ends after a failed renewal.
4.5. The Recurring Billing Agreement and Paid-Through Access are separate. Canceling future charges does not cancel or shorten access already paid for.
4.6. The Master may cancel recurring billing at any time in the subscription settings. Once Slot confirms cancellation, Slot will not begin processing a later renewal under that agreement. Paid-Through Access remains available until its displayed end date. A renewal already claimed for processing before cancellation may still complete; if it succeeds, Slot grants the corresponding paid access but keeps recurring billing canceled and schedules no further charge.
4.7. If a renewal payment fails, Slot does not extend Paid-Through Access and does not continue charging under that agreement. Existing access remains only until its current paid-through date. To restart recurring billing, the Master must explicitly subscribe again and complete a new hosted LiqPay checkout.
4.8. A pending or technically uncertain payment does not grant access and is not treated as a final failure until its status is reconciled. Slot uses the same order identifier when safely reconciling the same logical charge and does not intentionally create duplicate charges for one period.
4.9. A verified successful initial payment grants its paid access even if LiqPay does not provide both a valid card token and the payer IP required for later token charges. Without both renewal credentials, Slot does not activate the Recurring Billing Agreement or schedule an automatic renewal; starting recurring billing later requires a new explicit subscription.
5. Payment Through LiqPay
5.1. Online payment for the Master Subscription is made through LiqPay, a payment service of JSC CB "PrivatBank". LiqPay accepts payment instruments and executes payment operations under its own rules, the rules of international/national payment systems and Ukrainian law.
5.2. Payment recipient details:
- Recipient name: Individual Entrepreneur Rudenko Mykhailo Ihorovych
- Recipient code / RNOCPP: 3521802553
- Recipient account (IBAN): UA313052990000026005016216518
- Bank name: JSC CB "PRIVATBANK"
5.3. The Operator is not a bank, payment institution or payment service provider. The Operator receives from LiqPay only the information needed to confirm payment, manage Paid-Through Access and recurring billing, keep accounting records, support users, prevent fraud and resolve disputes. For an authorized recurring charge, this may include an opaque LiqPay card token and the payer IP returned in LiqPay's signed successful initial callback and required by LiqPay for the later unattended token payment.
5.4. Slot does not store full card numbers, CVV/CVC, PIN codes or other full payment instrument credentials. Such data is entered in the secure hosted form of LiqPay or the issuing bank. The opaque LiqPay card token and payment-specific payer IP are kept server-side only while the Recurring Billing Agreement is active, are not shown to the Master or client application or written to routine logs, and are used only for authorized recurring charges. Slot clears both after cancellation or terminal renewal failure.
5.5. A payment may be declined, suspended, refunded or additionally verified by LiqPay, the issuing bank, a payment system or another authorized payment participant for security, financial monitoring, insufficient funds, technical failure, chargeback or other reasons under their rules.
5.6. Bank fees, payment system fees, currency conversion or other third-party charges may apply under the terms of the bank, LiqPay or payment system. Slot does not control such fees unless they are shown as part of the Slot price.
5.7. After successful payment, the Master receives payment confirmation from LiqPay and/or a record in Slot billing history. The Operator provides settlement, fiscal or other confirmation documents in the cases and manner required by Ukrainian law.
5.8. Slot validates LiqPay signatures and payment attributes and uses a unique order identifier for each charge. Duplicate status notifications for the same successful charge do not grant a second access interval.
6. Refunds and Mistaken Payments
6.1. A Master may request a refund at find.slot.ua@gmail.com. The request should include the account email or phone number, payment date, amount, LiqPay payment identifier or order_id, and the reason for the request.
6.2. A refund is made if:
- a consumer Master notified the Operator of withdrawal from the Master Subscription within 14 calendar days after Acceptance;
- the payment was charged by mistake or duplicated;
- paid access was not provided or the digital service did not conform to the Offer and the Operator did not remedy it within the time required by law;
- the Master is entitled to a proportionate price reduction or contract termination because of a non-conforming digital service;
- a refund is required by mandatory Ukrainian law;
- the Operator separately agrees to a refund as a support gesture.
6.3. The Operator initiates a refund without a fee to the Master, to the same payment instrument through LiqPay, no later than 14 calendar days after receiving a valid request, unless the law requires a shorter period. The actual crediting time after initiation depends on LiqPay, the issuing bank and the payment system.
6.4. Slot use during the 14-day period in clause 3.4 does not by itself deprive a consumer Master of this voluntary guarantee. After that period, refunds are made in the cases set out in clause 6.2 or required by mandatory law.
6.5. A chargeback or bank dispute does not cancel the Master's obligation to provide the Operator with information needed to verify the payment. During a chargeback review, the Operator may suspend access to paid features if necessary to prevent loss or fraud.
6.6. Cancellation of recurring billing by itself does not create a prorated refund because Paid-Through Access remains available until its end date. The refund cases above and mandatory law continue to apply.
7. Operator Rights and Obligations
7.1. The Operator shall:
- provide access to the Platform under this Offer and the Terms of Service;
- process payments through LiqPay without storing full card credentials;
- keep billing history to the extent needed for contract performance, support, accounting and rights protection;
- take reasonable technical and organizational measures to protect personal data;
- receive requests about the Master Subscription through the contacts listed in this Offer.
7.2. The Operator may:
- change Platform features if this does not deprive the Master of already paid core access without an equivalent replacement or refund;
- temporarily restrict access for maintenance, security or legal compliance;
- suspend or terminate access if this Offer, the Terms of Service, LiqPay requirements, payment system rules or the law are breached;
- refuse to process or confirm a payment if the payment fails security checks or shows signs of fraud.
8. Master Rights and Obligations
8.1. The Master shall:
- provide accurate registration, contact, payment and profile information;
- pay for the Master Subscription before starting or extending paid access;
- not share account access, payment data, confirmation codes or other authorization tools with third parties;
- independently ensure the legality of the Master's services, professional permits, licenses, tax accounting, fiscal cash register or software cash register obligations and documents for Clients, where required;
- not publish illegal, misleading, dangerous or payment-system-prohibited goods or services;
- keep schedule, prices, cancellation policies and other Client-facing information up to date.
8.2. The Master may use paid features during the paid-through term, cancel future recurring charges at any time, contact support, receive payment information and request a refund in the cases provided by this Offer or law.
9. Bookings and Master Services
9.1. Slot helps Clients and Masters coordinate the date, time, service and contact for a booking. Slot does not guarantee a specific time slot, the result of a Master's service, the Master's qualifications, absence of contraindications or that the service will meet the Client's expectations.
9.2. All claims regarding the actual Master service, its quality, safety, performance, cancellation, refund of payment for the Master service or issuance of documents for such service are resolved between the Client and the Master. The Operator may provide communication support but does not become a party to that dispute.
9.3. If a Master provides services that require special permits, medical licenses, certification, sanitary rules or other professional requirements, the Master is solely responsible for obtaining and complying with them.
10. Liability
10.1. The Operator is responsible for providing access to the Platform under this Offer but is not responsible for acts or omissions of Masters, Clients, banks, LiqPay, payment systems, telecom operators, hosting providers or other third parties, unless the law expressly provides otherwise.
10.2. The Platform is provided "as is" and "as available". The Operator does not guarantee uninterrupted or error-free operation of the Platform but uses reasonable efforts to maintain stability, security and access restoration.
10.3. To the extent permitted by law, the Operator's liability for any claim related to the Master Subscription is limited to the amount actually paid by the Master for the relevant Master Subscription period to which the claim relates. This limitation does not apply where prohibited by mandatory law.
10.4. Nothing in this Offer limits consumer rights that cannot be limited by contract under Ukrainian law.
11. Term, Amendments and Termination
11.1. The agreement is effective from Acceptance until the parties fully perform their obligations or the User stops using the Platform, whichever occurs later.
11.2. The Operator may amend this Offer by publishing a new version on the Platform. Amendments do not reduce an already paid Master Subscription term without the Master's consent or without equivalent compensation where required by law.
11.3. If amendments materially affect paid features or payments, the Operator may ask the Master to reconfirm consent before the next payment or continued use of paid features.
11.4. The Operator may terminate or suspend the Master's access in case of a material breach of this Offer, fraud, illegal activity, payment system rule breach, chargeback abuse, security threat or a competent authority's request.
11.5. The Operator may modify the digital service without an additional fee for valid reasons, including security, compatibility, legal compliance, abuse prevention or feature development. If a modification is more than minor and negatively affects access to or use of the Master Subscription, the Operator gives advance notice on a durable medium describing the nature, timing and right to terminate. A consumer Master may terminate without charge within 30 calendar days after the notice or modification, whichever is later, where provided by law.
11.6. After termination, the Master may request at find.slot.ua@gmail.com the content the Master created in Slot that is not personal data. Where and to the extent required by law, the Operator provides that content free of charge, without hindrance, in a commonly used machine-readable format and within a reasonable period.
12. Governing Law and Disputes
12.1. This Offer is governed by the laws of Ukraine.
12.2. The parties seek to resolve disputes by negotiation and written request to find.slot.ua@gmail.com. The Operator reviews requests within a reasonable time, or within a special statutory period if one applies.
12.3. If a dispute is not resolved by negotiation, it shall be submitted to the competent court of Ukraine under the jurisdiction rules established by Ukrainian law.
13. Contacts and Claims
Please send requests, claims about the Master Subscription, refund requests, personal data requests and legal notices to:
- Email: find.slot.ua@gmail.com
- Contact phone: +380958164741
- Correspondence address: Ukraine, Pavlohrad, Pryvitna St, 21
- Recipient name: Individual Entrepreneur Rudenko Mykhailo Ihorovych
- Recipient code / RNOCPP: 3521802553
- Recipient account (IBAN): UA313052990000026005016216518
- Bank name: JSC CB "PRIVATBANK"